GENERAL POLICIES, ORDERING INFORMATION & TERMS & CONDITIONS

To Place An Order
Purchase orders must but submitted in writing, and will not be accepted by phone. Purchase order information must be complete before production will be scheduled. Item, item color & description, imprint color(s), quantity, art, in hand date, ship to address & shipping method are all necessary for a purchase order to be considered complete. Any proofs (if required) must be approved prior to production.

All orders should be proofread prior to submission. Nationwide Promotions LLC is not responsible for spelling errors, handwritten orders, conflicting information on style number and product description, and/or production of less than true camera-ready art.

Pricing is subject to change without prior notice. Nationwide Promotions, LLC reserves the right to refuse any order.

Faxed Orders
Due to rough transmissions, faxed orders or changes to orders may be difficult to read. Nationwide Promotions, LLC is not responsible for any copy misinterpreted when received by fax. Providing confirmation of this information by email is recommended to prevent misinterpretation of copy.

Production Time
Production time begins after receipt of a complete purchase order, including approved artwork, confirmation that ship date is within an acceptable lead time, and pre-payment or establishment/extension of payment terms. Production time for most products is 7-10 business days unless specified. Production time may vary by product and season. Call to confirm current production time estimates.

Electronic Artwork
Electronic artwork is strongly recommended for the best quality imprint. All graphic files should be submitted in a vector-based format. MAC file names must be appended with the correct file extension.

Artwork generated in the following software programs is accepted:

Preferred: Adobe® Illustrator® files saved in AI, EPS, or PDF format with all text turned to outline. Artwork created in any other program will be imported into Illustrator®. Please prepare artwork files accordingly.

Also Accepted: Acrobat® PDF (Press Quality); Adobe® Photoshop® files saved in TIFF, PSD or EPS formats, 300 dpi or higher.

General Guidelines for Digital Artwork:

• Minimum Type Size: 6 pt.
• Minimum Line Thickness: .5 pt.
• Bleeds require a 1/8” margin past the die cut edge of the product.
• RGB files must be converted to CMYK.
• Always provide a list of fonts, font styles, and PMS colors used in artwork in case of conversion when artwork is imported.
• Submit fonts used in artwork with digital artwork file.
• Embed backgrounds in artwork or submit backgrounds with digital artwork file.

If artwork does not meet specifications, an Art Fee will be charged based on the amount of time needed to bring up to specifications. Prices will vary. Call for details. File may be sent on a CD or USB drive via mail or via email. Emailed artwork should be sent to: artwork@nwpromos.com. Please reference purchase order number in the subject line of email. When emailing revised artwork, please mark it as “REVISED” in subject line.

Typesetting
Unless specifically instructed, Nationwide Promotions, LLC reserves the right to re-arrange copy. Copy will be set in standard copy format unless specific instructions are provided with the order. If a specific type style is required, the font name must be specified on purchase order.

Accepted Forms of Payment & Credit Terms
Nationwide Promotions, LLC accepts the following forms of payment: Visa, Mastercard, American Express, Discover, checks, and money orders. Third party checks will not be accepted. Insufficient funds, returned checks and other delays in receipt of payment will delay production and may affect ability to meet specified in hands date.

Nationwide Promotions, LLC requires pre-payment for all first orders from new customers. New customers may submit a credit application to establish terms for subsequent orders. The only credit terms extended by Nationwide Promotions, LLC are Net 10 from invoice date. Past due balances may delay the processing of orders and/or production. Nationwide Promotions, LLC reserves the rights to: (a) revoke the extension of credit at any time, (b) request prepayment and/or a deposit on orders, (c) assess penalties and interest on balances over 30 days past due, and (d) assess a $25 fee for returned checks.

Returns
Returns must have prior approval or return shipment will be refused. Returns over 30 days old will not be accepted. Custom imprinted merchandise may not be returned unless shown to be defective or a factory error. In the rare case of factory error, Nationwide Promotions, LLC reserves the right to choose whether to remake the merchandise or refund the net price of the defective product.

Changes & Cancellations
All orders are considered firm and cannot be cancelled without prior approval from Nationwide Promotions, LLC. Cancellations must be confirmed in writing. In addition to $40.00 cancellation fee, customer will be required to pay for any and all work completed, factory expenses, and/or product costs incurred at the time of cancellation. Any and all changes to orders are subject to prior approval and must be submitted in writing. Changes will not be accepted once a product has been imprinted or on the day an order is scheduled to ship. Nationwide Promotions, LLC may assess a fee of $25.00(R) for changes to an order after it has been received and processed.

Over/Under-Runs
Nationwide Promotions does not ship over-runs or under-runs; only exact quantities ordered.

Repeat Orders
No set up charge will be assessed on repeat orders with unchanged artwork when the previous purchase order number is specified on the new order. Due to variations in inks, materials, and press runs, colors may not match previous orders exactly. We are not responsible for colors not matching previous runs.

Split Shipments
Shipments going to more than one location will be charged $7.00(R) per destination.

Fax/Email Proofs
Email and fax proofs are available for an additional charge of $20.00(R). Purchase orders must specify when a proof is required prior to production and the email address or fax number the proof should be sent to. If purchase order requests a paper proof, a fax proof will be sent. Allow 2-3 working days for proof.

When proof is requested on purchase order, order will not go into production until proof approval has been received. Nationwide Promotions, LLC disclaims any and all liability for shipments delayed by customer’s late/delayed proof approval.

PMS Color Matching
PMS (Pantone® Matching System) color matching is available free of charge on all indoor and outdoor magnets, and for $35.00(R) per color on all other products. PANTONE Matching System (PMS) number must be specified on purchase order. PMS color matching not available on all products. Due to variations in inks and raw materials, some matches are not possible.

Copy/Color Changes
Change of ad copy and/or imprint color is subject to a $25.00(R) charge per change.

Less Than Minimums
A Less Than Minimum Charge of $40.00(R) will be added to orders for quantities below the specified product minimum. Orders for quantities below half of the specified product minimum will not be accepted.

Art Appearance
Nationwide Promotions, LLC is not responsible for detecting errors in customer supplied art/copy. Nationwide Promotions, LLC assumes no liability for how the art or imprint “appears” on a product unless a production sample has been requested and approved.

Unless otherwise instructed, Nationwide Promotions, LLC reserves the right to rearrange copy or changed specified type styles or type sizes for best appearance and/or to meet factory printing specifications. Layout will be followed as closely as possible.

Due to the shape of the circle/oval magnets, artwork may not be perfectly centered on each magnet.

Shipping
Unless specified, all orders will be shipped via UPS Ground on our account. Third party shipping is available for $3.00 net per box, and must be specified on P.O. with account number.

Ship weights specified in catalog are estimates only. Nationwide Promotions, LLC will not responsible for variations between actual ship weight and freight estimates.

All orders should specify a firm "in-hands" date if one is needed, including shipping method. If shipping method is not specified, Nationwide Promotions, LLC reserves the right to ship via expedited or overnight service, at customer’s expense, to meet the date.

Nationwide Promotions, LLC does not guarantee delivery by any freight carrier. Merchandise damaged in transit is the sole responsibility of the carrier. Nationwide Promotions, LLC is not responsible for freight charges incurred on special shipping methods, extra charges due to dimensional weight, or charges for address changes caused by incorrect information on purchase orders.

Products and shipments from countries other then the United States can be delayed by acts of God, force majeure, holidays, weather, government agencies, customs, security, freight delays and many other issues outside the control of Nationwide Promotions, LLC. Nationwide Promotions, LLC does not guarantee any shipdates due to the above named issues.

All shipments are FOB Factory in CA.

Samples
Sample requests will be shipped free of charge via USPS. Please provide an account number if the request is to be shipped via UPS or FedEx. Unless otherwise specified, UPS and FedEx shipments will be shipped via standard ground service. All sample requests must be submitted in writing via email or fax, and will not be accepted over the phone. Emailed sample request should be sent to: samples@nwpromos.com.

Limited Liability
Disclaimer of Liability: Nationwide Promotions, LLC disclaims any and all warranties, whether expressed or implied, including, but not limited to, any implied warranties of merchantability or fitness for particular purpose. In no event shall Nationwide Promotions be liable for any incidental, indirect, punitive, consequential or special damages of any kind, including, but not limited to lost revenue or profits, regardless of the type of action, whether in contract or tort (including negligence) or otherwise, even if Nationwide Promotions, LLC has been advised of the possibility of such damages. In no event shall the maximum liability exceed the product price.

Outdoor Auto Magnets
Disclaimer: Nationwide Promotions, LLC makes no express or implied warranty of any kind against loss of magnets, damage to vehicle surface, or other loss arising from auto magnet application, use or misuse, as Nationwide Promotions, LLC has no control over how signs are cared for, altered, stored, and/or used, or the surface to which the magnets are applied. Not all vehicles are manufactured with metal.

Recommended Care: For best results, apply magnetic car sign to large, flat or reasonably curved, cleaned and waxed, dry vehicle surface, with no air pockets/gaps between sign and vehicle. Clean sign and vehicle with mild detergent weekly. Not recommended for repainted surfaces or on hoods.

Art Compliance
Nationwide Promotions, LLC assumes no liability for trademark and copyright infringements on customer supplied artwork. Material submitted is assumed to be in compliance with applicable laws. Distributor agrees to hold harmless and defend Nationwide Promotions, LLC against all costs and expenses as a result of any legal action, including reasonable attorney fees and expenses.

Rights to Promotion
Unless indicated on purchase order at time of order and in writing, Nationwide Promotions, LLC reserves the right to use any items produced in displays, advertisements, catalogs, brochures and other promotional uses.

Catalog Sample Photos
Nationwide Promotions, LLC has tried to match exact colors and imprint areas in the representation of our products. However, actual product color may differ slightly from the catalog due to color reproduction during printing. If clarification of product specifications or color is needed, please request a sample. The artwork, designs, and trademarks displayed in this catalog are shown only as representative examples of the type of imprinted products available, and are not intended to represent that the products are either endorsed by, or produced for the owners of the artwork, designs or trademarks.